I think this guy must be joking. Well, actually, he wasn't, because he actually sent the e-mail and everything. but still... Really?
Kelly Responds to Invoice With $439 Refund
I've gone to plenty of sporting events and watched my team lose. I've even gone to games where my team didn't just lose, but looked completely talentless doing it. Buying a ticket for a sporting event isn't like buying a new tv or a new laptop. There's no "satisfaction-or-your-money-back guarantee." If it doesn't work out for you, too bad. You're not guaranteed a win from your team just because you went to the game. Deal with it.
Even still, I understand that a lot of coaches get these e-mails from disgruntled fans. I'm actually kinda surprised that Coach Kelly responded to it. Do I agree with Tony Seminary that it showed class on Kelly's part? Not really. In fact I'm not sure what Kelly might have been thinking. Depression? Responsibility? Was the loss that disheartening to him that he wanted to start passing out his money? I'll take some. Hey Kelly, you're the head coach of a Division I football program. You don't have to answer to a disgruntled fan who's got buyers remorse for going to a game and watching his team lose. Your job is to forget about it and move on.
Moving on... I'm not really that passionate about it. I just thought the whole exchange was kinda interesting. And the website this article quoted from, EveryDayShouldBeSaturday.com, is whack; maybe it's your cup of tea, but I won't be bookmarking it. Maybe I don't get the humor. Or something.